Shipping policy

Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer both domestic and international shipping options.

Estimated Delivery Times

• Domestic (Japan): 2–7 business days

• International: 7–21 business days (varies by destination)

Please note that delivery times may vary due to customs or postal delays.

Order Tracking
Once your order has been shipped, we will send you a tracking number via email if available.

Shipping Issues
If you haven’t received your order within the expected timeframe, please contact us at info_music@aigetsu.com with your order number, and we will look into it for you.